6 Years in a Row!
Tec-Masters provides 24-hour worldwide support for application and system software and hardware. Operations and Field Assistance require knowledge of various versions and operational environments. Tec-Masters has developed sophisticated processes to troubleshoot problems and provides a solution to the end user within minutes over ninety percent of the time.
Tec-Masters provides support for telephone trouble calls and on-site support when warranted. Support includes analyzing and resolving implementation problems, analyzing set up and configuration, and resolving problems with software, hardware and documentation. Tec-Masters provides operations support for networks, systems, and databases.
Contact: Paul Secrest • 770.993.6255