Tec-Masters provides 24-hour worldwide support for application and system software and hardware.  Operations and Field Assistance require knowledge of various versions and operational environments.  Tec-Masters has developed sophisticated processes to troubleshoot problems and provides a solution to the end user within minutes over ninety percent of the time.  Tec-Masters provides support for telephone trouble calls and on-site support when warranted.  Support includes analyzing and resolving implementation problems, analyzing set up and configuration, and resolving problems with software, hardware and documentation.  Tec-Masters provides operations support for networks, systems, and databases.

Information SystemsTechnology
POC: Mirie Westbrook • 256.721.6673